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  • What’s the order cut-off time?
    11:59PM daily for next-day delivery. For example, place Tuesday’s order by Monday 11:59 PM.
  • When do you deliver?
    Monday to Friday, 11 AM - 12 PM. We’re working on adding weekends—stay tuned!
  • Can I consume the meal next day or later?
    Our meals are freshly prepared each morning for optimal taste and quality. While it's recommended to consume them upon receiving it, you can store them in the fridge if needed. Please consume within 24 hours after receiving for the best experience.
  • Do you have on-demand delivery?
    Not yet! Due to limited riders, we kindly request orders to be placed at least 1 day in advance for timely delivery. We appreciate your understanding and cooperation.
  • Do you deliver to my location?
    We currently deliver across Klang Valley only. Unsure if you're covered? Please contact us via: - Email fitnessmeal.live@gmail.com - Instagram @fitnessmeal.my (https://www.instagram.com/fitnessmeal.my/) - Whatsapp +60186615003 (Edwin)
  • Can I modify or cancel my order?
    Yes! You can make changes or cancel anytime until 11:59PM the day before delivery. See the screen below for details.
  • What is Meal Package?
    It’s a bundle of 5 meal credits (1 credit = 1 meal) that you can use anytime. Meals are sorted by fitness goals, with different meals daily from trusted restaurants to keep you motivated.
  • How do I buy Meal Package credits and place an order?
    Choose a package. Once purchased, use the credits to order from the daily menu. See the screen below for details.
  • How often does the menu change?
    Our restaurant partners update their menu every Sunday, so you’ll always have fresh and exciting meal options each week!
  • Is there a delivery fee?
    No extra fee! Delivery is included in the Meal Package price across Klang Valley.
  • Do Meal Package credits expire?
    No, they never expire! Use them anytime.
  • How can I log the meal(s) I eat outside of Fitnessmeal?
    To log the calories of meals you eat outside of Fitnessmeal, simply click the 'LOG MEAL' button on the Home page. For meals consumed within the platform, calories are logged automatically. For detailed instructions and screen guidance, please refer to the tutorial section in the app.
  • Can I change my daily calorie requirement?
    Absolutely! You can easily adjust your daily calorie requirement by simply clicking the 'Gear' icon next to the calorie bar on the Home page. For step-by-step instructions and visual guidance, check out our tutorial section in the app.
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